Terms of Service

Steleo Publishing Limited

Effective Date: 1st March 2026

Last Updated: 06/03/2026

Document Version: 2.3

These Terms of Service ("Terms") constitute a legally binding contract between you ("User", "You", "Your") and Steleo Publishing Limited ("Company", "We", "Our", "Us") governing your access to and use of the BundleCreator.co digital platform and all associated services, applications, and content (collectively, the "Service").

IMPORTANT NOTICE: This Agreement contains provisions that limit our liability and require binding arbitration of disputes. Please read these terms carefully before using our Service.

1. Legal Framework and Acceptance

1.1 Comprehensive Agreement: By creating an account, accessing, downloading, or using any aspect of the BundleCreator.co Service, you acknowledge that you have read, understood, and expressly agree to be legally bound by this entire Agreement and all incorporated documents, including our:

• Privacy Policy and Data Protection Framework
• Software License Agreement and Intellectual Property Terms
• Data Retention and Automated Deletion Policy
• Referrer Terms Agreement (for Rewards Programme participants)

1.2 Legal Capacity: You represent and warrant that you have the legal capacity to enter into this Agreement, either as an individual of legal age or as an authorised representative of an organisation with the power to bind such entity.

1.3 Professional Use Acknowledgment: You acknowledge that this Service is designed for professional legal document preparation and that improper use may have serious legal consequences. If you disagree with any provision, you must immediately cease all use and delete any downloaded materials.

2. Service Description, Scope, and Permitted Purpose

2.1 Platform Overview: BundleCreator.co is a specialised cloud-based software platform designed exclusively for the purpose of creating, organising, and preparing court-compliant document bundles for use in legal proceedings. The platform provides tools and templates designed to assist UK legal professionals and litigants-in-person in meeting Practice Direction 27A and other court requirements.

2.2 Sole Permitted Purpose: The Service is provided solely and exclusively for the preparation and creation of court bundles and hearing bundles for use in legal proceedings. All use of the Service must be directed towards the active preparation of document bundles intended for submission to a court, tribunal, or other judicial or quasi-judicial body. The Service is not designed, intended, or licensed for any other purpose.

2.3 Core Functionality: The Service provides tools for document upload, organisation, annotation, collaboration, and export in formats suitable for court submission, with compliance assistance tools and professional formatting capabilities. Users remain responsible for ensuring compliance with current court requirements.

2.4 Service Boundaries: The Service is strictly limited to court bundle preparation technology. We explicitly do not provide legal advice, legal representation, or guarantee the legal sufficiency of any documents or bundles created using our platform.

2.5 Evolution of Service: We reserve the right to modify, enhance, or discontinue any aspect of the Service at our sole discretion, with reasonable notice to active subscribers where feasible.

3. AI-Generated Templates and Regulatory Status

3.1 AI Template Generation: All template documents, bundle structures, and pre-populated forms available through BundleCreator.co have been generated using experimental artificial intelligence systems. These templates are provided as starting points or examples only and may contain errors, omissions, or inaccuracies.

3.2 Absence of Legal Professional Review: No qualified solicitor, barrister, or other regulated legal professional has reviewed, validated, or approved the AI-generated templates provided through this Service. Users must independently verify all template content with qualified legal counsel before use.

3.3 No Regulatory Oversight: As the templates are produced by AI without involvement from regulated legal professionals, BundleCreator.co is not regulated by the Solicitors Regulation Authority (SRA), the Legal Ombudsman, the Bar Standards Board (BSB), or any other legal regulatory body. Users therefore have no recourse to these regulatory authorities regarding the templates or this Service.

3.4 User Responsibility for Templates: Users acknowledge and accept that:

• AI-generated templates are experimental and may be legally incorrect;
• Templates must be reviewed and validated by qualified legal professionals before use;
• No regulatory protection exists for users of AI-generated templates;
• Users assume all risks associated with using AI-generated content;
• The Service cannot guarantee the legal accuracy or appropriateness of any template.

3.5 Document Privacy and Legal Professional Privilege: We maintain absolute confidentiality of all documents processed through our Service. Your documents remain strictly private and privileged at all times:

• Zero AI Document Review: Artificial intelligence is NEVER used to read, analyse, review, or process any user documents uploaded to or created within the Service;
• Legal Professional Privilege Preserved: All documents retain their privileged status and confidentiality. We cannot and do not access, review, or analyse the content of your documents;
• Field-Level Encryption: Our Service employs AES-256-GCM encryption for sensitive personal data including applicant names, respondent names, and children's details. All documents are encrypted at rest using AES-256 database encryption and encrypted in transit using TLS 1.3;
• No Content Analysis: Unlike AI-powered document review systems, our Service performs purely mechanical operations (pagination, indexing, formatting) without any content analysis or interpretation;
• Compliance with Professional Standards: Our approach ensures full compliance with SRA Principles, BSB Core Duties, and UK GDPR requirements regarding client confidentiality and data protection.

Important Distinction: Whilst AI technology generates the template structures and example documents available in our library (as disclosed above), this AI functionality is entirely separate from and never applied to your actual documents. Your documents are processed using conventional, deterministic software algorithms that preserve complete privacy and privilege.

4. Court Bundle Compliance Disclaimer

IMPORTANT: PLEASE READ THIS SECTION CAREFULLY AS IT CONTAINS CRITICAL INFORMATION ABOUT YOUR RESPONSIBILITIES AND OUR LIMITATIONS.

3.1 No Guarantee of Court Acceptance: BundleCreator.co is a document organisation and formatting tool. While we provide templates, formatting assistance, and guidance based on current Practice Directions and court rules, WE DO NOT AND CANNOT GUARANTEE THAT ANY BUNDLE CREATED USING OUR PLATFORM WILL BE ACCEPTED BY ANY COURT OR TRIBUNAL.

3.2 User Responsibility: You acknowledge and agree that you remain SOLELY RESPONSIBLEfor:

• Ensuring your bundles comply with all current court rules, Practice Directions, and any specific judicial directions;
• Verifying that pagination, formatting, indexing, and content organisation meet applicable standards;
• Checking that all required documents are properly included, ordered, and paginated;
• Meeting any specific requirements set by individual judges, tribunals, or court offices;
• Complying with all deadlines for bundle submission;
• Keeping informed of changes to court rules and requirements;
• Making any necessary adjustments based on court feedback or rejection.

3.3 Tool Limitations: Our platform provides tools and assistance only. It is not a substitute for:

• Professional legal judgment and expertise;
• Understanding of current court rules and procedures;
• Legal advice or representation;
• Verification of bundle compliance;
• Quality control and final review processes.

3.4 No Liability for Rejection: We accept NO LIABILITY WHATSOEVER for:

• Bundles rejected by courts for any reason;
• Delays, costs, or sanctions resulting from non-compliant bundles;
• Any adverse consequences in legal proceedings;
• Time or costs incurred in correcting rejected bundles;
• Professional embarrassment or reputational damage.

3.5 Court Rules Change: Court rules, Practice Directions, and judicial preferences can change without notice. While we endeavour to update our templates and guidance, we cannot guarantee immediate updates and you must independently verify current requirements.

By using BundleCreator.co, you expressly acknowledge and agree that you understand these limitations and accept full responsibility for the compliance and acceptance of any bundles you create.

4. User Accounts and Registration

4.1 Account Creation: To access certain features of our service, you must create an account. You represent and warrant that all information provided during registration is accurate, current, and complete.

4.2 Account Security: You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account, whether or not authorised by you. You must immediately notify us of any unauthorised use or security breach.

4.3 Account Restrictions:You may not: (a) share your account credentials with any third party; (b) create multiple accounts for the same individual or entity; (c) use another person's account without permission; (d) sell, transfer, or assign your account to another party; or (e) permit any other person to use your account to create, compile, or submit bundles on their own behalf.

4.3A Single Account Holder:Each account is licensed for the sole use of one named individual (the "Account Holder"). The Account Holder is the only person authorised to create, edit, and submit bundles using that account. You must not allow any other person — including friends, family members, colleagues, or clients — to use your account to produce or submit their own bundles. Any person wishing to create bundles must register their own account and hold an active subscription or pay-as-you-go purchase. We reserve the right to suspend or terminate accounts where we reasonably believe account sharing is taking place, including but not limited to: multiple users accessing the same account from different locations, bundles created for unrelated cases or parties, or patterns of use inconsistent with a single user. The collaboration feature allows you to share a bundle with another registered user for viewing or editing purposes only; this does not authorise the collaborator to use your account as their own.

4.4 Account Termination: We reserve the right to suspend or terminate your account immediately, without notice, if we suspect fraudulent, abusive, or illegal activity, or any breach of these Terms.

5. Acceptable Use

5.1 Prohibited Uses: You agree not to use the Service for any unlawful purpose or in any way that:

• Violates any applicable law, regulation, or court order;
• Infringes upon any intellectual property or other proprietary rights;
• Contains any viruses, malware, or other harmful code;
• Attempts to gain unauthorised access to our systems or networks;
• Interferes with or disrupts the Service or servers;
• Harvests or collects information about other users;
• Engages in any form of automated data collection or scraping;
• Impersonates any person or entity or misrepresents your affiliation;
• Uses the Service to store or transmit defamatory, harassing, or threatening content;
• Reverse engineers, decompiles, or disassembles any aspect of the Service.

5.2 Monitoring and Enforcement: We reserve the right to monitor your use of the Service and to investigate and/or terminate your account for any violation of these Terms or any illegal or harmful activity.

6. Prohibited Use as Document Storage or Document Management System

6.1 Prohibition on General Document Storage: You expressly acknowledge and agree that the Service shall not be used as a general-purpose document storage system, document management system, file repository, or digital archive. Without limiting the generality of the foregoing, the following uses are strictly prohibited:

• Using the Service for the short-term or long-term storage of legal documents, correspondence, or files that are not actively being assembled into a court bundle;
• Uploading documents to the Service without the genuine intention of incorporating them into a bundle for court submission within a reasonable period;
• Using the Service as a backup, archive, or repository for client files, case papers, or any other documents;
• Maintaining documents on the platform after the relevant bundle has been exported and submitted to the court, except for a reasonable period to allow for amendments or re-submission;
• Using the Service as a substitute for a practice management system, case management system, or document management system;
• Storing documents that do not relate to an active or reasonably anticipated court proceeding.

6.2 Active Bundle Preparation Requirement: All content uploaded to or created within the Service must be in active use for the purpose of preparing a court bundle. For the avoidance of doubt, "active use" means that the User is engaged in the process of assembling, organising, paginating, indexing, or otherwise preparing documents for inclusion in a bundle intended for submission to a court or tribunal.

6.3 Right to Remove Inactive Content: The Company reserves the right, at its sole discretion and without liability, to remove, delete, or restrict access to any content that, in the Company's reasonable assessment, is not being actively used for the purpose of court bundle preparation. This right is exercisable in addition to, and without prejudice to, the automatic deletion provisions set out in Section 10 (Data Retention and Automatic Deletion) and the Data Retention and Automated Deletion Policy.

6.4 Indicators of Prohibited Storage Use: Without limitation, the Company may determine that content is being stored in breach of this Section 6 where:

• Documents have been uploaded but no bundle assembly or export activity has occurred for an extended period;
• The volume or nature of stored documents is inconsistent with active bundle preparation;
• Documents remain on the platform for a prolonged period following bundle export and court submission;
• The pattern of use indicates the Service is being treated as a general filing system or document repository.

6.5 Data Retention Cross-Reference: Users are reminded that all content on the platform is subject to the data retention policies set out in these Terms, including without limitation: (a) the 90-day inactivity deletion rule; (b) the 14-day trial period limitations; (c) post-trial watermark and export restrictions; and (d) pay-as-you-go bundle access expiry, following which bundles become read-only and data is retained for a limited period only. Full details are set out in our Data Retention and Automated Deletion Policy. Users are solely responsible for exporting and maintaining their own copies of completed bundles prior to any deletion or access expiry.

6.6 No Liability for Content Removal: The Company shall have no liability whatsoever for any loss, damage, or inconvenience arising from the removal of content pursuant to this Section 6, whether such removal is carried out by automated processes or by manual intervention. Users acknowledge that the Service is not designed for permanent or long-term document retention and accept full responsibility for maintaining independent copies of all documents uploaded to the platform.

By using the Service, you expressly acknowledge that BundleCreator.co is a court bundle preparation tool and not a document storage service, and you agree to use it exclusively for that purpose.

7. Intellectual Property Rights

The service and its original content, features, and functionality are owned by Steleo Publishing Limited and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8. User Content and Intellectual Property

7.1 Your Content: You retain all rights, title, and interest in and to any content you upload to the Service ("Your Content"). By uploading Your Content, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, store, display, reproduce, modify, and distribute Your Content solely as necessary to provide the Service to you.

7.2 Content Representations: You represent and warrant that: (a) you own or have all necessary rights to Your Content; (b) Your Content does not infringe any third-party rights; (c) Your Content complies with all applicable laws; and (d) Your Content does not contain any confidential information that you are not authorised to disclose.

7.3 Content Removal: We reserve the right to remove any content that violates these Terms or that we deem harmful, offensive, or illegal, without notice and without liability to you.

7.4 No Duty to Monitor: We have no obligation to monitor, review, or validate Your Content. You acknowledge that we are merely a passive conduit and are not responsible for Your Content or any harm resulting from it.

9. Privacy and Data Protection

Your privacy is important to us. We handle your personal data in accordance with our Privacy Policy and applicable data protection laws, including GDPR where applicable.

10. Data Retention and Automatic Deletion

IMPORTANT: Your data is subject to automatic deletion under certain conditions as detailed in our Data Retention and Automated Deletion Policy. By using our service, you acknowledge and agree that:

• 90-Day Inactivity Rule: All user data will be permanently deleted if your account remains inactive for 90 consecutive days;
• 14-Day Trial Rule: Trial users who do not upgrade to a paid subscription within 14 days will have all data permanently deleted;
• No Liability for Anonymous Users: We accept no responsibility for data loss for users who have not completed full account registration;
• Irreversible Deletion: Once deleted, data cannot be recovered under any circumstances;
• Advance Notice: Where possible, we will provide 7 days advance notice before deletion via email.

You are solely responsible for maintaining backup copies of your data and ensuring regular account activity to prevent automatic deletion.

11. Subscription, Payment Terms, and Service Limits

10.1 Subscription Fees: Access to certain features requires a paid subscription. All fees are charged in advance, are non-refundable, and are exclusive of any applicable taxes. You are responsible for all taxes associated with your use of the Service.

10.1A No Free Accounts:BundleCreator.co does not offer permanent free accounts. All users receive a 14-day complimentary trial period commencing from account creation. Upon expiration of the trial period, continued access to premium features (including watermark-free document export) requires an active paid subscription or pay-as-you-go purchase. The Company reserves the right to grant complimentary access exceptions at its sole discretion, which must be authorised in writing by the Company's directors for specific named users.

10.2 Automatic Renewal: Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period. Price changes will be notified 30 days in advance.

10.3 Storage Quotas: Each subscription tier includes specific storage limits. We reserve the right to: (a) impose additional charges for exceeding quotas; (b) remove older files when quotas are exceeded; (c) suspend access until storage is reduced; or (d) automatically delete files based on age or access patterns.

10.4 Fair Use Policy: The Service is subject to fair use limitations. Excessive use that impacts other users or our infrastructure may result in throttling, suspension, or termination without refund.

10.5 No Refunds: All payments are final and non-refundable, including for unused time, unless required by applicable law. We do not provide refunds for service interruptions, feature changes, or dissatisfaction.

12. Service Availability and Disclaimers

11.1 "As Is" Service: THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE EXPLICITLY DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

11.2 No Guarantee: We do not warrant that: (a) the Service will meet your specific requirements; (b) the Service will be uninterrupted, timely, secure, or error-free; (c) the results obtained from the Service will be accurate or reliable; (d) any errors in the Service will be corrected; or (e) the Service is free of viruses or other harmful components.

11.3 Service Modifications: We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice, and without liability to you. This includes the right to impose limits on certain features or restrict access to parts of the Service.

11.4 Third-Party Content: We are not responsible for any third-party content accessed through the Service. Any reliance on such content is at your own risk.

11.5 UK Government Forms and Crown Copyright:BundleCreator provides a curated selection of official UK Government forms published by HM Courts & Tribunals Service and other government departments. These forms are © Crown Copyright and are made available under the Open Government Licence v3.0 (http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/).

IMPORTANT DISCLAIMER: The selection of government forms provided through this Service is not comprehensive. Steleo Publishing Ltd makes no representation that our collection includes all forms relevant to your legal matter or that our forms are the most current versions available.

Users must independently verify with their legal advisor and the official UK Government website (www.gov.uk) to ensure they are: (a) using the most current and comprehensive portfolio of forms for their specific case; (b) consulting all relevant forms required by their court or tribunal; and (c) meeting all applicable requirements and deadlines.

Limitation of Liability: Steleo Publishing Ltd accepts no responsibility whatsoever for any omissions, inaccuracies, or outdated forms in our selection. We do not warrant the accuracy, completeness, currency, or appropriateness of these forms. Users are solely responsible for: (i) verifying they are using the most current version of any form; (ii) ensuring the form is appropriate for their specific legal matter; (iii) completing forms accurately and truthfully; (iv) submitting forms to the correct court or tribunal within required deadlines; and (v) paying any associated court fees.

We expressly disclaim all liability for any consequences arising from the use of government forms, including but not limited to forms being rejected, outdated, incomplete, or inappropriate for your specific circumstances. Users should always seek independent legal advice regarding form selection and completion.

12A. Educational Content (Journey Maps and Articles) — Accuracy and Reliance

The journey maps, blog articles, guidance notes, template wording and other educational materials made available through BundleCreator.co (“Educational Content”) are general information about court and tribunal procedure in England and Wales. They are not legal advice, do not create a solicitor–client or any professional relationship, and are not a substitute for advice from a qualified solicitor or barrister on your own circumstances.

The law, procedural rules, court and tribunal fees, forms and time limits change frequently, and Educational Content may contain errors, omissions, or information that has become out of date. While Steleo Publishing Limited takes reasonable care to keep the Educational Content accurate, it gives no warranty or representation that the Educational Content is accurate, complete or current, and the Educational Content is provided “as is”. You should verify anything you intend to rely on against the primary source (for example legislation.gov.uk, GOV.UK, the relevant court guide or Practice Direction) and, where the matter is important, obtain professional advice.

To the fullest extent permitted by law, Steleo Publishing Limited shall not be liable for any loss or damage (including any missed deadline, struck-out claim, adverse costs order, or other procedural consequence) arising out of or in connection with any use of, or reliance on, the Educational Content. This is subject to the limitations and the aggregate liability cap set out in the “Comprehensive Liability Limitation and Risk Allocation” section of these Terms, and to the statutory exceptions set out in that same section (nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited).

13. Comprehensive Liability Limitation and Risk Allocation

12.1 Maximum Liability Cap: TO THE FULLEST EXTENT PERMITTED BY LAW, STELEO PUBLISHING LIMITED'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATING TO THIS AGREEMENT OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE LESSER OF: (A) £500 (FIVE HUNDRED POUNDS STERLING); OR (B) THE TOTAL AMOUNT PAID BY YOU TO US IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY.

12.2 Excluded Damages: IN NO EVENT SHALL WE BE LIABLE FOR ANY:

• Indirect, incidental, special, exemplary, or consequential damages;
• Loss of profits, revenue, data, goodwill, or business opportunities;
• Business interruption or professional setbacks;
• Cost of procurement of substitute services;
• Damages arising from court rejections, bundle non-compliance, or legal proceeding delays;
• Costs or time incurred in correcting bundles rejected by any court or tribunal;
• Professional malpractice claims or sanctions;
• Any claim that bundles created using our Service did not meet court requirements;
• Damages resulting from third-party actions or system integrations;
• Any damages exceeding the liability cap set forth above.

12.3 Risk Acknowledgment: You acknowledge that legal document preparation carries inherent professional risks and that you are solely responsible for ensuring the adequacy, accuracy, and legal compliance of all documents and bundles created using our Service.

12.4 Professional Responsibility: You agree that our Service is merely a technological tool and that all professional judgment, legal analysis, and compliance verification remains your exclusive responsibility as a qualified legal professional.

12.5 Force Majeure: We shall not be liable for any failure or delay in performance under this Agreement which is due to acts of God, natural disasters, epidemic, pandemic, government orders, war, terrorism, riots, civil unrest, labour disputes, internet service provider failures, denial of service attacks, or any other cause beyond our reasonable control.

12.6 Third-Party Services: We disclaim all liability for any third-party services, integrations, or content accessed through our Service, including but not limited to payment processors, authentication services, cloud storage providers, or document processing services.

12.7 Statutory Exceptions: Nothing in this Agreement excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) gross negligence or willful misconduct; or (d) any liability that cannot be excluded under applicable law.

14. Comprehensive Indemnification and Hold Harmless

13.1 Application of this indemnity: This indemnity applies only where you use the Service in the course of a business, trade, profession or craft. If you are a consumer (including a litigant in person using the Service for your own personal proceedings), it does not apply to you.

13.1.1 Full Indemnification: Subject to clause 13.1, you agree to defend, indemnify, and hold harmless Steleo Publishing Limited, its officers, directors, employees, agents, licensors, suppliers, and any third-party information providers from and against all claims, losses, expenses, damages, costs, and liabilities, including reasonable legal fees and costs, arising out of or relating to:

• Your use or misuse of the Service, including any data or content transmitted or received by you;
• Your violation of any term of this Agreement, including breach of any representation, warranty, or covenant;
• Your violation of any third-party right, including any intellectual property, privacy, or confidentiality right;
• Your violation of any applicable law, rule, or regulation;
• Any claim that your content caused damage to a third party;
• Any professional negligence claims arising from your use of documents created with our Service;
• Any disputes between you and your clients, opposing parties, or court officials.

13.2 Defence and Settlement: We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you. You agree to cooperate fully with our defence of such claims.

15. Termination

We may terminate or suspend your account and access to the service immediately, without prior notice, for any breach of these Terms of Service.

16. Dispute Resolution and Governing Law

15.1 Governing Law: This Agreement shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.

15.2 Mandatory Arbitration: Any dispute, controversy, or claim arising out of or relating to this Agreement, including its breach, termination, or validity, shall be finally resolved by binding arbitration under the London Court of International Arbitration (LCIA) Rules, rather than in court.

15.3 Arbitration Procedures: The arbitration shall be conducted by a single arbitrator selected in accordance with LCIA Rules. The seat of arbitration shall be London, England, and the language shall be English. The arbitrator's decision shall be final and binding, with limited rights of appeal.

15.4 Class Action Waiver: YOU AGREE THAT ANY ARBITRATION OR LEGAL PROCEEDING SHALL BE LIMITED TO THE DISPUTE BETWEEN YOU AND STELEO PUBLISHING LIMITED INDIVIDUALLY. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

15.5 Emergency Relief: Notwithstanding the arbitration requirement, either party may seek emergency injunctive relief in the courts of England and Wales to prevent irreparable harm or protect intellectual property rights.

15.6 Costs and Fees: Each party shall bear their own costs and legal fees, regardless of the outcome, unless the arbitrator determines that a claim was frivolous or brought in bad faith.

17. Professional Standards and Regulatory Compliance

16.1 User Responsibility: Whether you are a qualified legal professional, an authorised representative, or a litigant-in-person, you acknowledge that you are responsible for ensuring that all documents and bundles created using our Service comply with applicable court rules, professional standards where applicable, and regulatory requirements.

16.2 Practice Direction 27A Compliance: While our Service is designed to assist with PD27A compliance, you remain solely responsible for verifying that your final bundles meet all current court requirements and for staying informed of any updates to court rules or procedures. The Service provides assistance tools only and does not guarantee court acceptance.

16.3 Professional Indemnity: You warrant that you maintain appropriate professional indemnity insurance and that your use of our Service falls within the scope of your professional practice and insurance coverage.

16.4 Regulatory Reporting: We reserve the right to report any suspected misuse of our Service to relevant professional bodies, law enforcement agencies, or regulatory authorities as required by law or professional obligations.

16.5 Anti-Money Laundering: You agree to comply with all applicable anti-money laundering and counter-terrorism financing regulations and to notify us immediately of any suspicious activities related to your use of the Service.

16.6 Litigants-in-Person: This Service is equally available to litigants-in-person (self-represented parties) who are managing their own legal proceedings. Whilst the Service can assist with document organisation and bundle creation, litigants-in-person should be aware that:

• The Service does not replace the need for legal advice;
• Courts apply the same standards to self-represented parties as to legal professionals;
• Independent legal advice should be sought where possible;
• Free or low-cost legal assistance may be available through Citizens Advice, law centres, or pro bono schemes;
• Users remain fully responsible for compliance with all court requirements.

18. Modification of Terms

17.1 Amendment Rights: We reserve the right to modify these Terms of Service at any time to reflect changes in law, technology, business practices, or service enhancements.

17.2 Notice Requirements: Material changes will be communicated via email to your registered address and through prominent notices in the Service interface at least thirty (30) days before the effective date.

17.3 Continued Use Constitutes Acceptance: Your continued use of the Service after the effective date of any modifications constitutes your acceptance of the revised terms. If you disagree with changes, you must discontinue use and may terminate your account.

19. Additional Protective Provisions

18.1 Survival of Terms: Sections relating to liability limitations, indemnification, intellectual property, confidentiality, and dispute resolution shall survive any termination or expiration of this Agreement.

18.2 Severability: If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect.

18.3 Entire Agreement: This Agreement constitutes the entire agreement between you and Steleo Publishing Limited regarding the Service and supersedes all prior agreements, understandings, and communications, whether written or oral.

18.4 No Waiver: Our failure to enforce any right or provision of this Agreement shall not be considered a waiver of such right or provision. Any waiver must be in writing and signed by an authorised representative.

18.5 Assignment: You may not assign or transfer this Agreement or any rights hereunder without our prior written consent. We may assign this Agreement without restriction.

18.6 Time Limitation on Claims: You agree that any claim arising out of or related to this Agreement or the Service must be filed within one (1) year after such claim arose, or it shall be permanently barred.

20. Contact Information

If you have any questions about these Terms and Conditions, please contact us at: